Products and orders
How can I search for a specific product?

If you would like to find a specific product, please use the search module located at the top of the pages. Fill in the information about it see if it is available on the site among the search results.

Can a company place an order on your site

Yes, www.viasaborna.bg also accepts orders from companies. In order to receive an invoice containing your exact information, please fill in the fields when registering or during the order itself.

What if I want my order delivered to a different address than the one I entered when I registered?

Once you have collected the desired products in your cart, the system allows you to enter a different delivery address than the one in your profile.

Manage account
I can't remember my account password. What can I do?

If you cannot remember your password, please use the forgot password option on the login page.

How can I change my account information?

To make changes to your profile, please log in with your password and select the Update Profile option located in the My Profile section.

Do I need to register to make purchases?

If you wish to place an order on the site, you must register. Registration can also be done after you select your products (at the time of placing your order).

Can I change my order after I place it?

If you wish to change your order, please contact us via the contact form on the site. Please enter your order number. The order number can be found in the "Order Tracking" section.

Can I see my order history?

Yes, you can view all orders placed through our site via the "Order Tracking" section.

General questions
I would like to purchase a product that is out of stock. How can I do this?

For more information on product availability, please contact us via the contact form at the bottom of the site pages.

I would like additional information that is not available on the website. What should I do?

Please use the contact form on the site to get in touch with us.